Effective Date: 25th May 2024

This Privacy Policy describes how Vanilla Tree Solutions (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our mobile application RSAMI Pune (the “App”).

1. Information We Collect

We may collect the following types of personal information:

– Personal Identifiable Information (PII): This may include your name, email address, phone number, postal address, and any other information you provide to us voluntarily.

– Device Information: We may collect information about the device you use to access the App, such as device model, operating system version, unique device identifiers (UDID), IP address, and mobile network information.

– Usage Information: We may collect information about how you interact with the App, including the features you use, the pages you visit, and the actions you take.

2. How We Use Your Information

We may use the information we collect for the following purposes:

– To provide and maintain the App;

– To personalize your experience and improve the App’s functionality;

– To communicate with you, including responding to your inquiries and providing customer support;

– To analyze usage patterns and trends to improve our services;

– To detect, prevent, and address technical issues and security vulnerabilities;

– To comply with legal obligations and enforce our policies.

3. Data Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

– Service Providers: We may share your information with third-party service providers who assist us in operating the App and providing related services, such as hosting, data analytics, and customer support.

– Legal Compliance: We may disclose your information to law enforcement agencies, government authorities, or other third parties as required by law or to protect our rights or the rights of others.

– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to another entity as part of the transaction.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices

You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to certain data processing activities or request restrictions on how your information is used.

You can exercise these rights by contacting us using the contact information provided below.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@vanillatrees.com